Frequently Asked Questions


 

General Trailer Questions

Q: What types of trailers do you offer?
A: We offer a variety of trailers including enclosed cargo trailers, car haulers, concession trailers, motorcycle trailers, and custom builds. Sizes and features vary — and all trailers are fully customizable.

Q: Can I customize my trailer?
A: Absolutely! Every trailer can be fully customized — from size, color, and flooring to electrical packages, insulation, windows, and more.

 

Purchasing & Ordering

Q: Can I get a quote online?
A: Yes — just fill out our quote request form or give us a call. We'll provide pricing based on your specs and any upgrades you choose.

Q: What is the turnaround time for custom orders?
A: Most custom trailers take 8-14 days depending on the complexity of the build and current production schedule.

Q: Do you require full payment before delivery?
A: Yes, the full balance must be paid before the trailer is picked up or delivered.

Q: What’s your refund or cancellation policy on custom orders?
A: Custom orders require a deposit and are non-refundable once production begins. Contact us if you need to make changes as soon as possible.

 

Usage & Towing
Q: What size trailer do I need for my vehicle or cargo?
A: That depends on what you’re hauling. Contact us and we’ll help you choose the right size and axle configuration for your needs.

Q: Can I tow one of your trailers with an SUV or half-ton truck?
A: Many of our single-axle and smaller tandem axle trailers can be towed by SUVs or half-ton trucks, depending on your towing capacity. Always check your vehicle’s tow rating.

Q: What kind of hitch do I need?
A: Most of our trailers use a 2-5/16” ball hitch. We'll confirm the exact size based on your trailer order.

Q: Do your trailers have brakes?
A: Yes, all of our trailer come with electric brakes. 

 

Shipping & Delivery
Q: Can you ship a trailer to my state?
A: Yes! We deliver anywhere in the continental U.S. Just contact us for a delivery quote based on your location.

Q: Can I pick up my trailer in person?
A: Yes — you’re welcome to pick up your trailer.